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Garantía Estados Unidos

Esta garantía limitada/política cubre el reemplazo de neumáticos bajo ciertas condiciones especificadas. Esta política aplica a todos los neumáticos radiales para camiones ROVELO usados en servicio normal en carretera que muestren condiciones garantizadas. No hay garantía para neumáticos que se desgasten, fallen o queden inservibles debido a descuido o maltrato. Es vital que siga todas las prácticas de seguridad y mantenimiento y que lea cuidadosamente los términos y las condiciones definidos en esta Garantía.

Por medio de la presente, Sailun Tire Americas garantiza que cada neumático radal Rovelo para camión nuevo está libre de defectos en mano de obra y materiales durante la vida útil de la banda de rodamiento del nuevo neumático menos 2/32”. La vida útil de la banda de rodamiento original concluye cuando el neumático se ha desgastado con solamente 2/32” restantes. Una vez que la banda de rodamiento se desgaste hasta la parte superior de los “indicadores de desgaste” integrados en las ranuras de la banda de rodamiento moldeados a 2/32”, el neumático se considera completamente desgastado sin importar su edad o millaje. Esta garantía aplica a los neumáticos radiales Rovelo para camiones comprados mediante un distribuidor autorizado de Sailun Tire Americas

Lesiones graves o daños a la propiedad pueden ocurrir como resultado de:

  • FALLA DE NEUMÁTICO DEBIDO A INFLADO INSUFICIENTE, INFLADO EXCESIVO y/o SOBRECARGA.
  • No seguir el manual del propietario o la placa de los neumáticos en el vehículo
  • FALLA DE NAUMÁTICO DEBIDO A VELOCIDAD EXCESIVA. Siga el manual del propietario o la placa de los neumáticos en el vehículo
  • EXPLOSIÓN DEL CONJUNTO DE NEUMÁTICO/ARO DEBIDO A MONTAJE INCORRECTO. El montaje de los neumáticos solamente debe llevarse a cabo por personas capacitadas especialmente.
  • MONTAJE DE NEUMÁTICOS RADIALES EN AROS NO APROBADOS.
  • NO DESINFLAR CONJUNTOS INDIVIDUALES O DOBLES COMPLETAMENTE ANTES DE DESMONTAR.
  • GIRO DE NEUMÁTICO. En superficies resbalosas como con lluvia, nieve, lodo, hielo, etc. no gire los neumáticos puesto que pueden ocurrir lesiones personales o daños graves como resultado del giro excesivo, incluyendo la desintegración del neumático o daño al eje.

This policy applies to the original equipment and aftermarket consumer/owner or user of any new ROVELO radial truck tire sold through an authorized dealer of Sailun Tire Americas Eligible tires must bear the ROVELO brand name, a complete D.O.T. serial identification number, NOT be branded as Non-Adjustable (NA) and operated in normal highway service. Eligible tires must be on the vehicle on which they were originally installed, in conformance with the vehicle manufacturer’s recommendations. These tires are covered by this warranty for the life of the original usable tread depth (the original tread depth down to the level of treadwear indicators molded at 2/32 inch) within 72 months from the date of purchase (proof of purchase required). If proof of purchase is not available, the coverage will be 72 months from the date of manufacture.

If a defect in workmanship and materials is found in any ROVELO Radial Truck tire within the first 50% of the original usable tread (original tread depth, less 2/32”, divided by 2), Sailun Tire Americas will replace such tire with a comparable new tire. Mounting and balancing services up to $16.00/tire are covered in the form of a credit on the replacement tire invoice. Other applicable taxes and fees for the comparable new ROVELO tire are payable by the owner.

If a defect in workmanship and materials is found in any ROVELO Radial Truck tire after the first 50% of the original usable tread, a credit will be given toward the purchase of a comparable new ROVELO tire; pro-rated based on the usable tread depth remaining on the returned tire versus the original tread of the new tire. Applicable taxes and amount equal to the full current Federal Excise Tax (FET) on the new tire and costs of mounting and balancing services will be borne by the owner. Adjustments on out-of-balance or out-of-round tires are allowed only during the first 2/32” or 10% of the original tread.

  1. All ROVELO warranties are limited to the original purchaser and the original vehicle on which they are mounted. Warranties are not assignable to subsequent purchasers or vehicles.
  2. This limited warranty is valid only in the United States. Any tire used or equipped on a vehicle registered or regularly operated outside the United States is not covered by this warranty.
  3. The following is not covered by the Limited Warranty:
  4. Tire branded or marked “Non-Adjustable” (N/A) or “Blemished” (Blem), or previously adjusted.
  5. Failure, damage or irregular wear due to:
    • Road hazards (i.e. puncture, cut, snag, impact breaks, etc.), wreck or collision.
    • Fire, accident or vandalism.
    • Mechanical condition of vehicle, including misalignment, wheel imbalance, faulty shocks or brakes.
    • Misapplication of tire, use of improper inner tube.
    • Alteration of the tire or addition of alien material or transfer from one vehicle to another.
    • Faulty retreading or repairing procedures or materials used in the retreading process.
  6. Cost of mounting and balancing services except as noted.
  7. Loss of time or use, inconvenience, or any incidental or consequential damages.
  8. Tires operated at speeds that exceed posted limits, and tires used in racing or competition.
  9. Tires used in non-standard applications.
  10. Tires designed for highway use operated in off-road conditions.
  11. Tires that are improperly repaired including, but not limited to; sidewall modification by addition or removal of material, tubeless tires into which anything other than air has been introduced including foam, dry or liquid balancers and sealants.
  12. Tire/tube failure and air loss that has resulted from tube manufacturing deficiencies, tube deterioration, tire under/over inflation, improper tube and flap assembly, mounting tool damage, use of wrong size tube or a used tube, a bias tube in a radial application, applying an incompatible mounting lubricant, foreign objects contacting tube assembly.
  13. Sailun Tire Americas does not warrant tubes, tube fitment, tube usage or the consequences thereof unless supplied by Sailun Tire Americas with the tire as a set.
  14. Tires subjected to vehicle suspension deficiencies, wheels mis-alignment, improperly maintained balance of inflation
  15. Tires submitted for ride disturbance complaints after the first two thirty-seconds of an inch (2/32”) new tread wear.
  16. Tires with the Department of Transportation (DOT) number removed.
  17. Tires worn past the last two thirty-seconds of an inch (2/32”) of original tread depth.
  18. Ozone cracking or weather checking on tires submitted more than four years (4) after the date of manufacture.
  19. Retreadability – no coverage is applied to tires with any exposed cords in the bead, sidewall or tread areas and/or past the last 2/32” of original tread depth.
  20. Retreadability and Extended Service and Retreads
  21. Tires rendered non-retreadable or unserviceable due to faulty or improper retreading. Improper retreading includes buffing to the cord surface, insufficient vulcanization, improper repair and failure of the bonding agent.
  22. Sailun Tire Americas does not warrant inspection for retreadability, the retread process, design, workmanship or materials.

  1. Casings of ROVELO radial truck tires are warranted against defects in workmanship and material throughout the first and second retread (see c. below for age restrictions). Defects in workmanship and material found in the process of buffing for retread are warrantable. The number of retreads must be clearly identified on the casing sidewall.
  2. If an examination shows that a casing of a ROVELO radial truck tire failed due to a defect in workmanship or material, Sailun Tire Americas will give a credit towards the purchase price of a comparable new ROVELO tire based on the values listed below:

 

SIZE CASING VALUE (US$)
215/75R17.5 $20
215/75R17.5 $20
255/70R22.5 $55
275/70R22.5 $55
225/70R19.5 $25
245/70R19.5 $25
10R22.5 $45
11R22.5 $65

 

SIZE CASING VALUE (US$)
295/75R22.5 $65
11R24.5 $65
285/75R24.5 $65
12R22.5 $65
315/80R22.5 $65
385/65R22.5 $75
425/65R22.5 $80
445/50R22.5 $80
  1. Above casing warranty valid only for first six (6) years after date of manufacture of original tire for all casings.

Casing value is reduced by 50% of the above values after the first retread.

In order to be eligible for ROVELO Limited Warranty service, the owner must:

  • Present the defective tire to an authorized ROVELO dealer.
  • Present proof of purchase to the satisfaction of the dealer.
  • Pay the amount due on a new tire, less the amount of credit, including taxes, mounting and balancing charges (except as noted) or cost of other services ordered.
  • Ensure proper tire maintenance, inflation pressures & loading practices in accordance with vehicle and applicable tire guides, as well as lawful operation of vehicles and adherence to government regulations.

Sailun Tire Americas offers a guide to maintenance and care of ROVELO tires in the form of a section entitled, “Safety Practices” (above). It is strongly recommended that these guidelines be read.

To the extent permitted by law, Sailun Tire Americas and its servicing agents shall not be held responsible for any of the following:

  • Commercial Loss.
  • Damage to or loss of property other than the tire itself.
  • Incidental, indirect, special or consequential damages arising from any cause whatsoever, including negligence.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusions may not apply to you. No representative or dealer has authority to make any representation, promise, or agreement on behalf of Sailun Tire Americas except as stated herein. Any tire, no matter how well constructed, may fail in service or otherwise become unserviceable due to conditions beyond the control of the manufacturer. Under no circumstances is this representation that a tire failure cannot occur. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. This limited warranty is applicable only in the United States. No implied or express warranties are extended beyond the time when the tire has delivered its original tread life, except for the express warranties set forth in this “Limited Warranty”. All warranties, promises and agreements, express or implied, of merchantability or otherwise, are excluded to the extent permitted by law.

This warranty, or any warranty stored or referenced to herein, is exclusive and in lieu of any other warranty regarding the quality of ROVELO tires whether expressed or implied, and remedies for breach thereof shall be limited to those specifically provided herein.

Es importante que registre oportunamente sus neumáticos de marca Rovelo después de la compra. Esto nos permitirá contactarle en caso del retiro de un producto para un neumático. Neumáticos Rovelo respeta su privacidad y no usará esta información para contactarle por cualquier motivo distinto al caso del retiro de un producto. Si ya envió un registro de neumáticos pero desea informarnos sobre cambios a su información de contacto, vuelva a enviar este formulario con su información actualizada.